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KARD

Digital loyalty cards for independent merchants.

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Frequently asked questions

Everything you need to know before you start.

Getting startedYour customers and the WalletPricing and plansData and cancellation

Getting started

How long to get started?

About 5 minutes: create your account, customize the card, show the QR.

Do my customers need to install an app?

No. The card adds straight to Apple Wallet or Google Wallet, in two taps.

How do I stamp a customer's card?

From checkout or the dashboard: scan the card QR or search by name or phone, then confirm in one click.

Do I need to buy hardware to use KARD?

No. A browser on a phone, a tablet or the till computer is enough to validate visits. The QR code can be shown on a screen or printed on a poster.

Your customers and the Wallet

What if a customer doesn't have Apple or Google Wallet?

They can sign up via a dedicated mobile web page for your business, then add their card to Wallet or view it online.

Can I send notifications?

Yes: free push notifications, manual or automatic.

Is KARD right for my business?

KARD is built for independent and local businesses: cafés, restaurants, bakeries, hair salons, beauty salons, grocers and shops. For a gym, a club or an association, the membership card is a separate offer, with rechargeable sessions and a validity date.

Pricing and plans

Is there a commission on my sales?

No commission on your sales. Four plans: Starter at €29, Pro at €39, Business at €59/month, and Enterprise by quote for chains and multi-site networks.

Are there hidden fees?

No: the plan price is the price shown, with no setup fee and no commission on your sales. Every plan includes unlimited customers.

Can I change plan later?

Yes, from your dashboard, and the change applies immediately. You can start with Starter and move to Pro for automations when you need them.

Is there an offer for clubs and gyms?

Yes: KARD Membership, with the Essential (€19/month) and Club (€39/month) plans, built for membership cards with rechargeable sessions and a validity date.

Data and cancellation

What if I want to stop?

No commitment: cancel anytime from your account or by email.

What happens to my customers' cards if I cancel?

Wallet passes stay on customers' phones, but they can no longer earn stamps. Your data remains accessible through the end of your billing period.

What happens to my customers and my data?

Your customers and their visits stay available from your dashboard. The Business plan lets you export the customer list as CSV.

Can't find your answer? Click the bubble in the bottom right to chat with ChatBot Kard.

Keep exploring

  • Pricing
  • How it works
  • Restaurants and cafés
  • Hair salons
  • Digital vs plastic loyalty card
  • Contact us