Question 1

Do my customers need to install an app?

Accepted Answer

No. The card adds straight to Apple Wallet or Google Wallet, in two taps.

Question 2

How long to get started?

Accepted Answer

About 5 minutes: create your account, customize the card, show the QR.

Question 3

Can I send notifications?

Accepted Answer

Yes — free push notifications, manual or automatic.

Question 4

Is there a commission on my sales?

Accepted Answer

No commission on your sales. Three plans: Starter at €29, Pro at €39, and Business at €59/month, depending on your team size.

Question 5

What if I want to stop?

Accepted Answer

No commitment — cancel anytime from your account or by email.

Question 6

What if a customer doesn't have Apple or Google Wallet?

Accepted Answer

They can sign up via a dedicated mobile web page for your business, then add their card to Wallet or view it online.

Question 7

How do I stamp a customer's card?

Accepted Answer

From checkout or the dashboard: scan the card QR or search by name or phone, then confirm in one click.

Question 8

What happens to my customers' cards if I cancel?

Accepted Answer

Wallet passes stay on customers' phones, but they can no longer earn stamps. Your data remains accessible through the end of your billing period.

Frequently asked questions